When it is safe to do so, documenting a water loss before major cleanup can create a useful record of what happened. Photos and notes can help with repair planning and may also be useful when communicating with an insurance carrier.
Photograph the source
Take clear photos of the broken pipe, leaking appliance, water heater, overflowing fixture, roof stain, or other visible source if it can be done safely.
Capture wide and close views
Take wide photos of each affected room, then closer photos of damaged flooring, walls, cabinets, ceilings, and contents.
Record standing water
Before extraction, document the approximate area and depth of standing water where possible.
Keep damaged items when appropriate
Do not discard important damaged materials or contents before documenting them unless they create a safety or sanitation issue.
Save receipts and reports
Keep invoices, repair estimates, emergency service receipts, moisture records, and communication with vendors or insurers.
Do not delay emergency mitigation just for photos
Safety and preventing additional damage come first. Take documentation quickly when possible, then begin appropriate cleanup.
Presto provides emergency response and water damage repair in Las Vegas.
